Looking to tackle the challenge of ensuring enterprise-wide product life cycle management (PLM)? If so, look no further.
Achieving Enterprise-Wide Product Life Cycle Management
Built on top of our market-leading telecom product catalog software, our Product and Order Management Solutions give you the competitive advantage. Providing services and bundles — in real time — our solutions help you speed-up new product introduction and increase profits. They also enable you to:
- Drive enterprise-wide product consistency
- Lower operating costs
- Deliver real-time, dynamic product availability
- Provide the flexibility and richness of a custom-code solution, but with a standard-data model
- Ensure future operability within your current BSS/OSS infrastructure
Smart Apps to Help You Manage Products and Services Across the Enterprise:
Smart Apps to Help You Manage Products and Services Across the Enterprise
How effective are you at configuring product offers and quotes in real time?
Our Product Control Manager Smart App is the leading productized product life cycle management and telecom product catalog software system for communications service providers. It offers:
- The most comprehensive array of integration interfaces on the market
- A standardized Information Model and SID compliance
- The ability to bundle both traditional telecom and SOA-based products into innovative, convergent offers
- Rich and flexible pricing modeling
No other telecom product catalog system can match these capabilities.
Do your customers have difficulty placing complex orders?
Our Shopping and Ordering Solution can help. As a shopping and order management system, it enables service providers to manage the complexities of the shopping and order capture process for convergent services. In addition, our Shopping and Ordering Solution enables you to:
- Simplify shopping for, and configuration of, convergent services
- Configure discounts and incentives based on various service combinations
- Support both front-end and back-end integration of disparate systems
We focus not only on services order management, but also on the shopping and order capture process that precedes order management, to drive constant success.
View This Webinar To Learn How End-to-End Order Orchestration Can Positively Impact Your Business
WATCH NOWOur Service Fulfillment Manager Smart App helps orchestrate and manage order-handling activities for all services. Highly flexible, it accepts product orders from a variety of sources – CSR GUIs, upstream CRM applications, EAI interfaces or self-care portals – then tracks them through to order completion.
Focusing on services order management, we pride ourselves on providing both configurable and customizable support that meets the needs of your order-to-cash process. Knowing that your unique telecom order management systems infrastructure requires flexibility and speed-to-market, we provide a reliable product and order management solution to drive the best experience for your customers.
Our Service Activation Manager Smart App provides fast, reliable services activation. This Convergys Smart App is an adaptor platform that activates any service on any network, for any underlying technology. It ensures a smooth hand-off from Service Fulfillment Manager – or from any third-party system.
Service Activation Manager takes the worry out of supporting new network services, effortlessly supporting every detail of taking the service "live" for the customer.
Whether it is overhauling order management systems or simply introducing a new bundled offer to the mix, our range of Product and Order Management Solutions fits every services order management need.
