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Brasil Telecom Signs Contract for Convergys’ Dynamic Decisioning Solution
November 17, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: When transitioning business functions like customer service to an outsource service provider, following best practices can mitigate risk and ensure a smooth transition. Now what?
November 13, 2008

Convergys Announces Intervoice Voice Portal 6 and Enables Mobile Self-service
November 11, 2008

FireSky Chooses Convergys to Drive Relationship Management and Improve Gaming Experience
November 06, 2008

Convergys Wins Two Speech Technology Excellence Awards
November 05, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Companies cannot afford high rates of customer attrition or employee turnover, especially in a slow growth global economy. Now what?
October 30, 2008

Convergys Reports Third Quarter Results; Sequential Progress in Customer Management; Write Down of HR Management Deferred Implementation Costs; GAAP EPS Loss $1.15, Non-GAAP EPS $0.29
October 28, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Demand for agent-assisted services from Philippine contact centers is on the rise as the war for talent in the Philippines escalates. Now what?
October 10, 2008

ZON TV Cabo Upgrades to Convergys Infinys 3.0 to Support Rollout of Advanced Services
October 09, 2008

Convergys Accelerates Investment in BSS/OSS through Acquisition of Ceon Corporation
October 06, 2008

Convergys Celebrates Fifth Consecutive Win at the Brandon Hall Excellence in Learning Conference
September 26, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Telecom operators are confronting increasingly saturated markets and aggressive competition around the world. Now what?
September 25, 2008

Fortune Top 150 Health Care Provider Renews Contract with Convergys for Relationship Management Solutions
September 24, 2008

Convergys Raises the Bar on Improving Customer Experience with New Customer Service Manager 5.0 for Communications Service Providers - Available Now
September 22, 2008

Netsize Implements Convergys’ Infinys Business Support Solution
September 15, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: When in need of customer service, customers are easily frustrated and quick to defect when the experience is poor and time-consuming, regardless of channel. Now what?
September 11, 2008

Pension Benefit Guaranty Corporation Awards Convergys Contract for Relationship Management Solutions
September 10, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Customer service is still a people-intensive business, even with the addition of new self-service technologies. Now what?
September 05, 2008

Convergys Closes Acquisition of Intervoice, Enhancing its Leadership in Relationship Management
September 04, 2008

Convergys Announces Successful Completion of Tender Offer for Intervoice
September 03, 2008

Convergys Evaluating Separation of Information Management Business to Enhance Shareholder Value
September 02, 2008

Convergys’ Infinys Billing Solution Implemented for German Telecoms Operator T-Home
August 27, 2008

Large Canadian Company Awards Convergys Contract for Relationship Management Solutions
August 25, 2008

Convergys Extends Agreement to Provide Customer Care Support and Back Office Processing for Comcast
August 20, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Companies around the world are in a war for talent as they seek to recruit the best talent possible, often from each other. Now what?
August 20, 2008

Ronald L. Nelson Elected to Board of Directors of Convergys
August 19, 2008

Cincinnati Bell Renews Contract with Convergys for Relationship Management Services
August 18, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Speech technologies have enormous potential to greatly improve automated self-service and agent-assisted customer service. Now what?
August 18, 2008

Convergys and Intervoice Announce Early Termination of Hart-Scott-Rodino Waiting Period
August 11, 2008

Fortune 500 Financial Services Company Extends Contract with Convergys for Customer Management Solutions
August 11, 2008

Convergys Reports Second Quarter Results, Delivers 14 Percent Increase in EPS, Updates 2008 Guidance
July 23, 2008

Convergys Named to “Top 20 Companies in the Training Outsourcing Industry” for Fifth Consecutive Year
July 21, 2008

Convergys to Acquire Intervoice, Enhancing Leadership in Relationship Management
July 16, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Done right, self-service automation will improve customer satisfaction, reduce the cost to serve, and increase revenue uptake. Now what?
July 14, 2008

Convergys Appoints Jim Goetz as Chief Information Officer
July 10, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: When companies fail to realize that customers have choices and all customers are not alike, customer loyalty is fragile at best. Now what?
June 26, 2008

Willard W. Brittain Elected to Board of Directors of Convergys
June 24, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: As the cost to serve customers escalates, in-house customer care operations struggle to compete for internal resources and budget and to keep the business competitive. Now what?
June 23, 2008

Thailand’s Largest Wireless Operator Signs Consulting Contracts with Convergys
June 18, 2008

Convergys Honored by AT&T as Outstanding Supplier
June 16, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Companies must differentiate their service in today’s experience-based economy. Now what?
June 10, 2008

Convergys and Cellular South Renew Contract for Relationship Management Solution
June 09, 2008

Convergys' Comments on Impact of Possible Acquisition of Alltel
June 05, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Companies must be customer informed to drive growth and retention through a superior customer experience. Now what?
June 05, 2008

Convergys Appoints Mike Betzer as Senior Vice President, Relationship Technology Management
June 04, 2008

Fortune Top 50 Industrial Manufacturer Renews Contract with Convergys for Customer Management Solutions
June 03, 2008

Multi-National Automobile Finance Company Awards Convergys Five-Year Contract for Customer Management Solutions
May 22, 2008

Convergys Expands Client Offerings with Acquisition of Visage Mobile Subscriber Management Platform
May 21, 2008

Convergys to Expand Operations in Philippines by Nearly 50 Percent
May 20, 2008

Alcatel-Lucent and Convergys Announce a Partnership To Provide Operators with a Pre-Integrated, Converged Billing And Customer Care Solution
May 20, 2008

Alcatel-Lucent and Convergys Announce a Partnership To Provide Operators with a Pre-Integrated, Converged Billing And Customer Care Solution
May 20, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Companies are increasingly looking to home agents to expand their customer service workforce. Now what?
May 20, 2008

Convergys Announces New Solutions for In-house Customer Service Operations
May 19, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Companies want more from customer service outsourcing than reduced costs. Now what?
May 12, 2008

Large U.S. Communications Company Extends Contract with Convergys for Relationship Management Solutions
May 12, 2008

Convergys Reports First Quarter Revenues of $716 Million, EPS of $0.28, Confirms 2008 EPS Guidance
April 29, 2008

SKY Network Television Signs Contract with Convergys For Relationship Management Solution
April 24, 2008

Avaya Renews HR Management Contract with Convergys
April 24, 2008

Convergys Signs Relationship Management Agreements with Two Leading Financial Services Companies
April 23, 2008

India’s Largest Telecommunications Company Signs Contract for Convergys Solution to Lower IT Costs and Launch Convergent Services
April 22, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Retail customer-centric model holds key to future telecom operator success. Now what?
April 17, 2008

CRM Magazine Recognizes Convergys as a Service Leader in Outsourcing for Third Consecutive Year
April 16, 2008

Convergys to Expand Relationship Management Support to UnitedHealth Group Members
April 14, 2008

Convergys Appoints Deborah Ellis Timberlake Global Payroll Leader
April 10, 2008

Convergys Helps Australia’s Largest Independent Mobile Phone Dealer Launch New Segmented Services
April 03, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Emerging Eurasia markets confront relationship management challenges. Now what?
April 02, 2008

Convergys Relationship Management Solution Wins BillingChina Award
April 02, 2008

Convergys Makes Key Leadership Changes to Strengthen and Simplify the Organization
March 31, 2008

Convergys Signs Contract to Expand Relationship Management Capabilities for Cox Communications
March 20, 2008

Convergys Chosen as a Preferred Solutions Provider for U.S. Federal Government Agencies
March 19, 2008

Convergys: One of America's Most Admired Companies for the Eighth Consecutive Year
March 17, 2008

Convergys to Expand Customer Service Management Offerings with Acquisition of Software Company in China
March 13, 2008

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Everyone agrees that improving the customer experience is an important business priority. Now what?
March 10, 2008

Convergys Implements Relationship Management Solution for Another Large U.S. Wireless Operator
March 04, 2008

Convergys Upgrades Nawras Telecom’s Billing and Customer Care Platform
February 27, 2008

Convergys Named to Global Outsourcing 100
February 20, 2008

Thomas L. Monahan III Elected to Board of Directors of Convergys
February 19, 2008

Convergys Signs Agreement with Major Communications Company to Provide Relationship Management Support
February 14, 2008

Indonesian Telecom Company Goes Live with Convergys Billing and Care Platform for Pre- and Post-Paid Services
February 11, 2008

Convergys Implements Relationship Management Solution For AT&T Mobility
February 07, 2008

Convergys to Provide Relationship Management Services for U.S. Mass Merchant
January 31, 2008

Convergys Delivers Record Revenue of $2.8 Billion and Record EPS of $1.23 in 2007
January 29, 2008

Convergys Forms Alliance and Takes Financial Position in Ceon Corporation to Offer Product Lifecycle Management
January 24, 2008

Convergys Appoints William T. Higginbotham as Vice President and COO of its Accounts Receivable Management Business
January 22, 2008

Convergys Appoints Igor Sarenac as Vice President, Business Development, for Canada
January 15, 2008

Convergys Signs Contracts to Advise Healthcare Companies on Customer Management Improvements
January 14, 2008

Convergys to Provide Collection Services for Global Financial Services Firm
January 10, 2008

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